Namn: Lösen:

Halcyon inflator recall



Du måste vara inloggad för att skicka mail!

Halcyon Inflator Recall Notice:

Halcyon is recalling all stainless steel power inflators. The only units
affected can be easily identified by their stainless buttons and started
shipping on all Halcyon BCs after Oct 21, 2003. This recall is in response
to problems experienced by some Halcyon customers. Identification of the
cause was unusually difficult due to the odd dispersion of these problem
units. Furthermore most customers report that their units are performing
flawlessly. However, there are pockets of unacceptable failures in which
customers or dive shops seem to have a grouping of unreliable inflators.
Given the nature of this failure, there is no way to ensure that a unit
performing properly will not develop problems over time.

Typically, the problem expresses itself as a slow leak into the BC bladder.
The cause of the leak relates to small imperfections within the machining
of the stainless air barrel of some inflators. Not all of the inflators
exhibit the machining flaws. Thus, a majority of the units perform
flawlessly but groupings of product might display the imperfections. We
believe there to be no responsible alternative but to institute a recall of
every stainless steel inflator sold by Halcyon. In order to ensure this
recall occurs in the most responsible manner possible, we have contacted
the U.S. Products Safety Commission and notified them of the return. They
are monitoring the recall process and the return of the units.

Halcyon is deeply apologetic for any inconvenience this recall might cause.
We are dedicated to making the world's best diving products and to ensuring
diver safety at all costs; this solution seems the only reasonable course
of action. Please do not use your BC with the Halcyon stainless steel power
inflator until we have had the chance to replace the suspect unit. This
recall only applies to Halcyon inflators shipped after Oct 21, 2003. These
units have stainless steel buttons and are easily identifiable from
previous Halcyon inflators. Please visit

http://www.halcyon.net/images/mc_system04/halcyon-inflator01.jpg

http://www.halcyon.net/images/mc_system04/halcyon-inflator01.jpg

to see a picture of the Halcyon inflator being recalled.

In order to reduce the inconvenience and to return your BC to operation as
quickly as possible, we are shipping new inflators to your local Halcyon
dealer. You may bring your inflator to your dealer, trade it for a new
unit, and have it fitted to your buoyancy compensator. Please contact your
local Halcyon facility to coordinate the best time for this warranty
replacement. If this solution is not feasible, please contact Halcyon using
the following information:

386-454-0811

800-Halcyon (425-2966)

<mailto:techservices@halcyon.net>techservices@halcyon.net

If you prefer to send your Halcyon inflator directly to Halcyon please call
or email to obtain a return authorization number. This number will
significantly assist in the speedy return of your new Halcyon inflator.

Please include your return authorization number with your return and send
the unit to the following address:

Halcyon Manufacturing
ATT: Tech Services
1110 S. Main St
High Springs, FL 32643

Be sure to include return shipping information with your inflator. If you
have any questions please feel free to contact us. We will be very happy to
work with you in any way that supports your satisfaction and safety.

Sincerely,
Jarrod Jablonski

Halcyon CEO




Richard Lundgren
Richard Lundgren 2004-05-26 22:56:00
1 640 postningar

mail 


Du måste vara inloggad för att skicka mail!

 Visa alla svar

Huvudinlägg Halcyon inflator recall Richard Lundgren 2004-05-26 22:56
svara Sv: Halcyon inflator recallKim Davidsson2004-05-27 01:11
svara Sv: Sv: Halcyon inflator recallAnders Dahlén2004-05-27 01:58
svara Sv: Sv: Sv: Halcyon inflator recallRichard Lundgren2004-05-27 08:11
svara Sv: Sv: Sv: Sv: Halcyon inflator recallAnders Dahlén2004-05-27 10:18
svara Sv: Sv: Sv: Sv: Sv: Halcyon inflator recallPer Lundström2004-05-27 10:33
svara Sv: Sv: Halcyon inflator recallRichard Lundgren2004-05-27 08:09
svara Sv: Halcyon inflator recallSven Rollenhagen2004-05-27 07:29
svara Sv: Sv: Halcyon inflator recallMartin Öhrling2004-05-27 12:20
svara Sv: Sv: Sv: Halcyon inflator recallSven Rollenhagen2004-05-27 12:40
svara Sv: Sv: Sv: Sv: Halcyon inflator recallRod Pérez2004-05-27 13:10
svara Sv: Sv: Sv: Sv: Halcyon inflator recallMax Kjelstrup2004-05-27 13:26
svara Vad kör du för bil?Tomas Asp2004-05-27 14:02
svara Sv: Vad kör du för bil?Sven Rollenhagen2004-05-27 14:26
svara Sv: Vad kör du för bil?Richard Lundgren2004-05-27 19:32
svara Sv: Sv: Vad kör du för bil?Tomas Asp2004-05-28 13:27
svara Asp har rättUrban Lund2004-05-28 13:34
svara Sv: Sv: Sv: Sv: Halcyon inflator recallMartin Öhrling2004-05-27 15:42
svara Sv: Sv: Sv: Sv: Sv: Halcyon inflator recallSven Rollenhagen2004-05-27 19:11
svara Sv: Sv: Sv: Sv: Sv: Halcyon inflator recallUrban Lund2004-05-27 19:30
svara Sv: Sv: Sv: Halcyon inflator recallUrban Lund2004-05-27 13:09
svara Sv: Sv: Sv: Sv: Halcyon inflator recallJens Albinsson2004-05-27 14:06
svara Sv: Sv: Sv: Sv: Sv: Halcyon inflator recallUrban Lund2004-05-27 14:27
svara Sv: Sv: Sv: Sv: Sv: Sv: Halcyon inflator recallSven Rollenhagen2004-05-27 14:32
svara Sv: Sv: Sv: Sv: Sv: Sv: Sv: Halcyon inflator recallMax Kjelstrup2004-05-27 14:56
svara Sv: Sv: Sv: Sv: Sv: Sv: Sv: Sv: Halcyon inflator recallSven Rollenhagen2004-05-27 15:08
svara ;-) (NT)Max Kjelstrup2004-05-27 15:10
svara Sv: Sv: Sv: Sv: Sv: Sv: Sv: Sv: Sv: Halcyon inflator recallSven Rollenhagen2004-05-27 15:10
svara Sv: Sv: Sv: Sv: Sv: Sv: Halcyon inflator recallHåkan Olsson2004-05-27 14:57
svara CE?Henrik L Jonsson2004-05-27 15:04
svara CEFilip Kalinski2004-05-27 15:08
svara CEFilip Kalinski2004-05-27 15:12
svara Sv: CESven Rollenhagen2004-05-27 15:14
svara Sv: CEHenrik L Jonsson2004-05-27 15:57
svara Om CE-märkning (en länk)Charlotta Carlén2004-05-27 15:34
svara Sv: Sv: Sv: Sv: Sv: Sv: Halcyon inflator recallRichard Lundgren2004-05-27 19:38
svara Sv: Sv: Sv: Sv: Sv: Sv: Sv: Halcyon inflator recallUrban Lund2004-05-27 19:42
svara Sv: Sv: Sv: Sv: Sv: Halcyon inflator recallTomas Asp2004-05-27 17:12
svara Sv: Sv: Halcyon inflator recallRichard Lundgren2004-05-27 13:16
svara Vilka tomtar...Richard Lundgren2004-05-27 19:29
svara Sv: Vilka tomtar...Urban Lund2004-05-27 19:42
svara Sv: Sv: Vilka tomtar...Per Lundström2004-05-28 00:29
svara fel felUrban Lund2004-05-28 06:30
svara Sv: Vilka tomtar...Sven Rollenhagen2004-05-27 19:47
svara Sv: Sv: Vilka tomtar...Henrik L Jonsson2004-05-27 21:07
svara Sv: Sv: Sv: Vilka tomtar...Sven Rollenhagen2004-05-28 07:27
svara Sv: Sv: Sv: Sv: Vilka tomtar...Henrik L Jonsson2004-05-28 08:25
svara Sv: Sv: Sv: Sv: Sv: Vilka tomtar...Sven Rollenhagen2004-05-28 08:33
svara Sv: Sv: Sv: Sv: Sv: Sv: Vilka tomtar...Mats Horngren2004-05-28 09:46
svara Sv: Sv: Sv: Sv: Sv: Sv: Sv: Vilka tomtar...Sven Rollenhagen2004-05-28 09:55
svara Sv: Sv: Sv: Sv: Sv: Sv: Sv: Sv: Vilka tomtar...Per Lundström2004-05-28 10:05
svara "profithungern"Charlotta Carlén2004-05-28 10:07
svara Det skulle vara kul att höra...Mattias Morin2004-05-28 09:52
svara Sv: Det skulle vara kul att höra...Sven Rollenhagen2004-05-28 10:00
svara Sv: Det skulle vara kul att höra...Sven Rollenhagen2004-05-28 10:04
svara Sv: Det skulle vara kul att höra...Sten Meyer2004-05-28 10:31
svara Sv: Sv: Sv: Sv: Sv: Vilka tomtar...Urban Lund2004-05-28 08:43
svara Fan vad konstruktivt!Charlotta Carlén2004-05-28 09:10
svara Sv: Sv: Sv: Sv: Sv: Sv: Vilka tomtar...Mats Ingves2004-05-30 09:38
svara Sist jag kollade...Filip Kalinski2004-05-28 14:16

«TILLBAKA

Svara på detta inlägg
Vi ber dig följa de riktlinjer som beskrivs under Netiquette. Rubrik:

Svar: